LVW Fashions (“we” and “us”) is the operator of (https://www.lvwfashions.com) (“Website”). By placing an order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service.

1. General

Dear customer, our standard delivery time is 4-5 days in india and 7-10 days in international countries other than india.

We usually send the tracking id to our customer in three days of placing the order , but sometimes if technical issue happens in rare cases we don’t support live tracking so if this happens to you , please contact us on email or whatsapp us , we will send it immediately or give you the reason why it is taking a time.

you can ask about your order to us at our official email address [email protected] we try to ship your product as soon as possible, but as you should know that chikankari is a handmade product and we make the product after you place the order with us. Sometimes it may take more than 4-5 days , however, in most cases, we ship within a 24 Days of placing the order. we request you to please wait for 5-8 days for delivery in India, and 10 to 15 days if your shipping address is other than India. if the above time limit exceeds then you may contact us for the information of your courier. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you, and contact you about whether you would prefer to await the restocking of the back-ordered item or if you would prefer for us to process a refund.

2. Shipping Costs

We ship free all over India, international shipping cost is 3500 rupees.

3. Returns

We do not cancel the order once it has been placed however if you get the totally damaged product then we can exchange it, for further information please see our exchange policy.

4. Dispatch Time

Orders are usually dispatched within 1-2 business days for domestic and 3-4 days for international orders, but we recommend you to wait for 72 hours if you didnt get the notification of dispatch.

Our warehouse operates on Monday – Friday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.1 Change Of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4.2 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time (usually a one week to four weeks), please contact us so that we can conduct an investigation

5. Tracking Notifications

We always send the tracking details to customer after maximum 72 hours of shipping. in case if you dont get it you may contact us.

6. Duties & Taxes

6.1 Sales Tax

Sales tax has already been applied to the price of the goods as displayed on the website

6.2 Import Duties & Taxes

Import duties and taxes for international shipments may be liable to be paid upon arrival in destination country. This varies by country, and LVW Fashions encourage you to be aware of these potential costs before placing an order with us.

If you refuse to pay duties and taxes upon arrival at your destination country, the goods will be returned to LVW Fashions at the customers expense, and the customer will receive a refund for the value of goods paid, minus the cost of the return shipping. The cost of the initial shipping will not be refunded.

7. Cancellations

we dont offer cancellation of the order once it has been placed whether it has been dispatched or not.